Personal


1. Profile
Customize your profile in this page. Every time you update your primary profile, notification will be sent to you.
Signature will be added every time you submit a reply via web or emails.
Last recent info and number of last active tickets will affect your home page.

2. Schedule
You can use this feature to check and add schedule for you.
There are two select option, Tasks of Today and Overdue Tasks to remind you what the tasks should be accomplished.
Notice green number on calendar that tells there are tasks on those days.

3. Private Messages
This feature enable staffs to send private messages among themselves.