Browse and add user or customer in this page.
Although user can be created automatically when they submit ticket at first time or register by themselves, they can be created by staffs at this page.
Simply fill the appropriate fields to create user.
Although user can be created automatically when they submit ticket at first time or register by themselves, they can be created by staffs at this page.
Simply fill the appropriate fields to create user.
2. Banned Emails
Add and view emails banned by staffs in this page.
Emails listed in this page cannot send message in your helpdesk.
Emails listed in this page cannot send message in your helpdesk.
3. Banned IPs
Add and view IPs banned by staffs in this page.
IPs listed in this page cannot submit ticket via web.
IPs listed in this page cannot submit ticket via web.
Note :
Delete the users need a permission. Admin can have unlimited permission.