Contacting Technical Support


In case you have any technical difficulties in using the ScanFi software, any queries on the product functionality, features that you would like to see in the product or any other concerns, you can e-mail the ScanFi Technical Support team at : support@scanfi.com

Using the Feedback Form

Every page in the ScanFi Web UI has a link named "Feedback". Clicking this will invoke a mail submission form using which you can post any feedback on the product. An e-mail will be sent to ScanFi's support mail ID.

Using the Support tab

You can also visit the Support tab, from the UI and use the facilities available there to contact ScanFi Technical Support team. The various options available are :

ScanFi Information

In the Support page, you can also view some diagnostic information to assist you in reporting problems with necessary details.

* JVM Memory Information of the ScanFi server
* ScanFi server system information
* ScanFi server installation information
* General Product Information like version number and build number


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